At Sènia campsites we continue working to offer you the best possible experience. That is why we have prepared, following official protocols and with the guarantee of the Q Sènia quality mark, a series of measures to ensure the tranquility and safety of all.
In Sènia you will be in the natural environment, we live outdoors! That is why, due to the nature of the establishment itself, we can practically guarantee compliance with most security measures without affecting the normal activity of your vacation
These will be a different holidays, but we want them to be the best!
That is why we have prepared a series of measures that will give you more peace of mind and better service:
*These conditions are valid for bookings made from 25/05/2020
- Goodbye queues! We incorporate the mandatory online Check-in system. Upon arrival, you will only collect the keys to the accommodation and you will have everything ready for your vacation to officially begin. In the case of parcels, you only need to notify that you have arrived.
- Don’t waste time at the office! Our customer service team will be connected to inform you of everything you need and to help you make the most of your vacation via phone, email and WhatsApp.
- Pay without contact: we recommend payment by bank card, Bizum, PayPal, online payment or other electronic means such as contactless. These payment methods will be applicable to all the camping services.
- No more queues on the last day: we eliminate Check-out! On the day of your departure you should simply leave the keys and notify that you have left. You will be ready to face the journey back home on time.
- Enjoy your holidays like never before: we bring food from the restaurant to your accommodation or plot.
- No more stress! We control the capacity of restaurants, supermarkets, Mini Clubs, swimming pools and other common areas.
- Just relax! You can hire the daily cleaning service of your accommodation.
We are here for you
- Continuous training: the staff is being trained, using new cleaning and disinfection techniques adapted to the current situation.
- We take the temperature daily to all employees.
- We have equipped our workers with approved personal protective equipment.
Cleaning, disinfection and protection
We reinforce our cleaning team with the aim of achieving effective disinfection, especially in the areas of greatest contact and common areas with virucidal products and disinfectants:
- Extra cleaning both accommodation and camping areas before entry.
- Individual disinfection of keys before delivery.
- Disinfection of playgrounds and sports areas before opening and during the day.
- Increased frequency of cleaning passes to sanitary blocks.
- Installation of protective partitions and signs in crowded places to guarantee the safety distance.
- Installation of hydroalcoholic gel dispensers in all accesses and common areas.
- Daily disinfection of sun loungers and control of capacity and security perimeter in the pool and slides.
Animation: the show must go on!
- Control of the safety distance between children and capacity in the Mini Club.
- Mini Disco with distance control between participants.
- Promotion of directed sports activities.
- Night shows with guarantees for capacity and distance control.
- Double passes in case of exceeded capacity.
*We will update this section with all new measures incorporated.